How to change Registered Mobile Number in SBI online?

How to change Registered Mobile Number in SBI online?

SBI (State Bank of India) now providing facility to change your mobile number registered with your SBI account online without visiting the branch. To use this facility, you must have SBI Internet banking facility and active ATM cum Debit card. Using this facility, you can change your mobile number immediately using Internet Banking. In this article, I will tell you how to change registered mobile number in SBI online.

State Bank of India (SBI) is one of the best and largest public sector banks in India. SBI provides a lot of banking products and services to its customers. If you have discarded your old mobile number and have taken a new one, then follow the below procedure to update the new number in your SBI account.

 

How to change Registered Mobile Number in SBI online?

Follow the below mentioned steps to change your registered mobile number in SBI online

Step by step process

1. Visit OnlineSBI (https://retail.onlinesbi.com/retail/login.htm) and login using your net banking user Id and password.

2. Click on the “Profile” tab.

3. Now click on “Personal Details”.

4. Enter your SBI profile password and click submit button.

5. It will display your name, email Id and mobile number registered in SBI internet banking.

6. Here you have to click on the link “Change Mobile Number-Domestic only (Through OTP/ATM/Contact Centre)”.

7. A new screen with “Create Request” will appear, enter your “new mobile number”.

8. Re-enter your mobile number to confirm it and click on “Submit” button.

9. You will see a pop-up message as “Verify and confirm your mobile number xxxxxxxxxx” on the screen. To proceed, click “OK”.

10. In the next screen you will see following three different options for approval of change of registered mobile number in SBI online.

a) By OTP on both the Mobile Number.

b) IRATA: Internet Banking Request Approval through ATM.

c) Approval through Contact Centre.

Change Registered Mobile Number in SBI online By OTP on both the mobile number

If you are having both the old and new mobile number, then the registered mobile number change can be approved online using OTP on both mobile number option.

1. Select the option “By OTP on both the Mobile Number” and click on “Proceed” button.

2. Select your SBI account for which you are holding the debit card and click on “Proceed” button.

3. In the next screen, you will find the ATM cards associated with your SBI account. Select your ATM card and proceed.

4. In the next screen, you will see SBI’s Payment Gateway. Enter your card details like card number, expiry date, holder's name, PIN and the characters visible in the box. Click on “Submit” button.

5. Verify and click on “Pay” button.

6. After successful validation, Internet Banking will send an OTP along with reference number on both the mobile numbers (Old and new mobile number).

7. Now you have to send SMS from both the mobile numbers (old and new mobile number) to 567676 within 4 hours in following format

ACTIVATE <8 digit OTP value> <13 digit reference number> to 567676

e.g. ACTIVATE 12345678 UM12051500123

8. On successful validation of the OTP and reference number, the new mobile number entered by you will be copied in Internet Banking, CBS and ATM. You will also receive a successful message in this regard on your mobile number.

Hope the above article will help you in changing your registered mobile number in SBI online.

You may also like to read: SBI Recurring Deposit Account (RD Account)

You may also like to read: SBI Quick – Missed Call Banking

You may also like to read: How to change/generate SBI Debit Card PINonline and offline?

You may also like to read: Pay your Bills using SBI e-PAY service /Internet Banking

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How to change Registered Mobile Number in SBI online?